----- Installation Instructions Addendum for the Setup Software ----- You must have already signed up online or over the phone (866)497-3736 in order to use this setup software or setup CD. If you use an operating system other than Windows, please look at our customer service area for instructions on how to setup your computer. Mac users can also request a copy of the Hyperconnections Setup CD which also has automated setup for MAC v.8 and higher by emailing officeadmin@hypercon.net. -------------------------------------------------------------- NOTE: The option to dial our 800 number to signup your account is disabled due to a password problem. -------------------------------------------------------------- When installing the software you must select the following options: -- 1) On the *User Registration* screen, you must select "I already have an account". Click "Next", and it will ask you to confirm that you wish to continue and click "Yes". -- 2) On the *Hyperconnection Dialing Properties*, DO NOT PRESS THE "OK" BUTTON TO CONTINUE. You must click the "skip update" button instead. Your software is already the most up to date version, and if you press "OK" you will have to restart the setup again because it will attempt to dial the 800 number and cause the update to fail. The next screen will ask you if you wish to continue anyway, click "YES" -------------------------------------------------------------- The rest of the options will work as intended. If you have any installation problems, you may call technical support 24/7 toll-free at 877-712-1300. If you have any sales or billing questions, call the corporate office at 866-497-3736 from 9am-2pm CST, Mon-Fri. Thanks for choosing Hyperconnections. We appreciate your business.